Our Guarantees
At Superior Linen & Apparel we pride ourselves on having the highest quality of both products and service in our industry. Because the judge of our level of quality is the customer, we have developed a list of guarantees to ensure that we are providing all of our customers with service and products that surpass those of our competitors.
A. We guarantee to supply your business with only the highest quality in table linen and napery, garments, mats, mops, towels and aprons. Nobody can offer you better products.
B. We guarantee that each product is washed with the optimum cleaning formula and hand inspected to insure quality before it is delivered. We also guarantee to provide upgrades, repairs and replacements when they are needed.
C. We guarantee to use our SMART Rental System to create a unique program that is tailored to fit the needs of each specific customer, and completely manage the program for you.
D. We guarantee that our professionally trained route specialists will provide timely deliveries and rapid response to special deliveries, and that our skilled customer service representatives will always be prepared to answer any questions and handle any emergencies.
E. Through our Fair Pricing and Full Disclosure Guarantees, we pledge to be completely honest in all the business that we do with our customers. We guarantee that ALL costs will be shown on the service agreements, and that our invoicing will be straightforward.